{"id":4348,"date":"2025-07-02T17:47:07","date_gmt":"2025-07-02T12:17:07","guid":{"rendered":"https:\/\/gridlines.io\/blogs\/?p=4348"},"modified":"2025-07-02T17:50:59","modified_gmt":"2025-07-02T12:20:59","slug":"choosing-the-right-video-kyc-partner-7-things-to-look-for","status":"publish","type":"post","link":"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/","title":{"rendered":"Choosing the Right Video KYC Partner: 7 Things to Look For"},"content":{"rendered":"<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_62 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title \" >Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#What_Is_Video_KYC\" title=\"What Is Video KYC?\">What Is Video KYC?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#Evolution_of_Video_KYC_in_India\" title=\"Evolution of Video KYC in India\">Evolution of Video KYC in India<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#In_the_News\" title=\"In the News\">In the News<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#7_Things_the_Right_Video_KYC_Partner_Must_Offer\" title=\"7 Things the Right Video KYC Partner Must Offer\">7 Things the Right Video KYC Partner Must Offer<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#1_Built-In_RBI_DPDP_Compliance\" title=\"1.&nbsp; Built-In RBI &amp; DPDP Compliance\">1.&nbsp; Built-In RBI &amp; DPDP Compliance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#2_AI-Powered_Deepfake_Detection\" title=\"2.&nbsp; AI-Powered Deepfake Detection\">2.&nbsp; AI-Powered Deepfake Detection<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#3_Aadhaar_Masking_Built-In\" title=\"3. Aadhaar Masking Built-In\">3. Aadhaar Masking Built-In<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#4_Under_2-Minute_KYC_Flow\" title=\"4.&nbsp; Under 2-Minute KYC Flow\">4.&nbsp; Under 2-Minute KYC Flow<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#5_Optimized_for_Low_Bandwidth\" title=\"5.&nbsp; Optimized for Low Bandwidth\">5.&nbsp; Optimized for Low Bandwidth<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#6_Seamless_CRM_Backend_Integration\" title=\"6.&nbsp; Seamless CRM &amp; Backend Integration\">6.&nbsp; Seamless CRM &amp; Backend Integration<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#7_Scalable_Secure_Developer-Centric\" title=\"7. Scalable, Secure &amp; Developer-Centric\">7. Scalable, Secure &amp; Developer-Centric<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#Final_Takeaway\" title=\"Final Takeaway\">Final Takeaway<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/gridlines.io\/blogs\/choosing-the-right-video-kyc-partner-7-things-to-look-for\/#See_Gridlines_in_Action\" title=\"See Gridlines in Action\">See Gridlines in Action<\/a><\/li><\/ul><\/nav><\/div>\n\n<p class=\"wp-block-paragraph\">Onboarding speed, regulatory compliance, and fraud prevention have become critical factors in shaping customer experience and business performance. As remote services take center stage, Video KYC (Know Your Customer via live video) has emerged as the preferred method for verifying users securely and efficiently\u2014without the need for physical interaction.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But as identity fraud grows more sophisticated and privacy laws tighten, choosing the right video KYC partner is no longer a backend decision\u2014it\u2019s a strategic one that directly impacts trust, conversion, and compliance.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Also read : <a href=\"https:\/\/gridlines.io\/blogs\/video-kyc-for-insurance-speedier-onboarding-secure-policies\/\"><strong>Video KYC for Insurance: Speedier Onboarding, Secure Policies<\/strong><\/a><br><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_Is_Video_KYC\"><\/span><strong>What Is Video KYC?<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Video KYC<\/strong> is a live video-based identity verification process where users present their ID documents (like Aadhaar, PAN, or Voter ID) and complete liveness checks during a real-time video session. The Reserve Bank of India (RBI) has formally approved this method for remote onboarding of customers under its <strong>Video Customer Identification Process (V-CIP)<\/strong> guidelines.This process is now widely adopted across <strong>banks, NBFCs, fintechs, insurance platforms, and gig economy apps<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Evolution_of_Video_KYC_in_India\"><\/span><strong>Evolution of Video KYC in India<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>2018\u20132019<\/strong>: Aadhaar e-KYC via OTP was standard, but privacy concerns slowed progress.<\/li>\n\n\n\n<li>&nbsp;<strong>2020<\/strong>: COVID-19 accelerated adoption\u2014RBI issued guidelines for remote video KYC.<\/li>\n\n\n\n<li>&nbsp;<strong>2021\u20132023<\/strong>: Broad implementation began, but fraud attempts via deepfakes and poor video quality challenged trust.<\/li>\n\n\n\n<li><strong>2024\u20132025<\/strong>: RBI is easing KYC for reactivations via video for dormancy cases, while the shift toward AI-powered checks and DPDP compliance becomes mandatory.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"In_the_News\"><\/span>In the News<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">RBI has recently eased KYC norms, allowing Video KYC (V\u2011CIP) for updating KYC on dormant or inoperative accounts\u2014making remote verification accessible to all retail banking customers. Click <strong><a href=\"https:\/\/economictimes.indiatimes.com\/wealth\/save\/rbi-issues-new-rules-for-activating-inoperative-bank-accounts-unclaimed-deposits-kyc-can-now-be-updated-via-video-any-bank-branch-business-correspondent\/articleshow\/121799982.cms?utm_source=chatgpt.com&amp;from=mdr\" target=\"_blank\" rel=\"noreferrer noopener\">here<\/a> <\/strong>to know more.&nbsp;This makes Video KYC not just a convenience but a <strong>regulatory encouraged norm<\/strong>, especially in inclusive banking.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Things_the_Right_Video_KYC_Partner_Must_Offer\"><\/span><strong>7 Things the Right Video KYC Partner Must Offer<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"134\" src=\"https:\/\/gridlines.io\/blogs\/wp-content\/uploads\/2025\/07\/Right-KYC-Partner-pointer-1024x134.png\" alt=\"\" class=\"wp-image-4353\" srcset=\"https:\/\/gridlines.io\/blogs\/wp-content\/uploads\/2025\/07\/Right-KYC-Partner-pointer-1024x134.png 1024w, https:\/\/gridlines.io\/blogs\/wp-content\/uploads\/2025\/07\/Right-KYC-Partner-pointer-300x39.png 300w, https:\/\/gridlines.io\/blogs\/wp-content\/uploads\/2025\/07\/Right-KYC-Partner-pointer-768x100.png 768w, https:\/\/gridlines.io\/blogs\/wp-content\/uploads\/2025\/07\/Right-KYC-Partner-pointer-1536x200.png 1536w, https:\/\/gridlines.io\/blogs\/wp-content\/uploads\/2025\/07\/Right-KYC-Partner-pointer-2048x267.png 2048w, https:\/\/gridlines.io\/blogs\/wp-content\/uploads\/2025\/07\/Right-KYC-Partner-pointer-640x83.png 640w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"1_Built-In_RBI_DPDP_Compliance\"><\/span><strong>1.&nbsp; Built-In RBI &amp; DPDP Compliance<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A compliant partner must support:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>RBI&#8217;s V-CIP framework<\/strong><\/li>\n\n\n\n<li><strong>UIDAI Aadhaar guidelines<\/strong><\/li>\n\n\n\n<li><strong>DPDP Act, 2023<\/strong> for privacy<br>Look for explicit consent flows, Aadhaar masking, local data storage, role\u2011based access, and audit-grade logs.<br><strong>Final TakeawayGridlines<\/strong> embeds all regulatory compliance into its APIs, ensuring every session is ready for audits.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"2_AI-Powered_Deepfake_Detection\"><\/span><strong>2.&nbsp; AI-Powered Deepfake Detection<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">With fraudsters using AI-generated videos and replay attacks, robust deepfake detection is essential. Your partner should detect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Liveness (blinks, facial movement)<\/li>\n\n\n\n<li>Screen replay, mask attacks<\/li>\n\n\n\n<li>AI-generated or synthetic faces<br><strong>Gridlines<\/strong> uses real-time AI to spot manipulation during live sessions, enhancing trustworthiness.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"3_Aadhaar_Masking_Built-In\"><\/span><strong>3. Aadhaar Masking Built-In<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">UIDAI mandates masking the first 8 digits of Aadhaar numbers. Your provider should:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Mask Aadhaar in real-time across images\/PDFs<\/li>\n\n\n\n<li>Ensure privacy compliance without manual steps<br><strong>Gridlines<\/strong> treat masking as default\u2014ensuring seamless adherence to regulations.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"4_Under_2-Minute_KYC_Flow\"><\/span><strong>4.&nbsp; Under 2-Minute KYC Flow<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Speed drives conversions. Features to expect:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>OCR-based data capture from IDs<\/li>\n\n\n\n<li>Instant face and document match<\/li>\n\n\n\n<li>Background API checks for PAN\/Aadhaar<\/li>\n\n\n\n<li>Simple UX with minimal steps<br>With <strong>Gridlines<\/strong>, users complete Video KYC in under 2 minutes\u2014enhancing onboarding success.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"5_Optimized_for_Low_Bandwidth\"><\/span><strong>5.&nbsp; Optimized for Low Bandwidth<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For users in Tier-2\/3 cities with poor networks, ensure:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Stream optimization at &lt;200\u202fkbps<\/li>\n\n\n\n<li>Lightweight mobile SDKs<\/li>\n\n\n\n<li>Offline capture + delayed sync<br><strong>Gridlines<\/strong> ensure smooth video KYC even on flaky connections.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"6_Seamless_CRM_Backend_Integration\"><\/span><strong>6.&nbsp; Seamless CRM &amp; Backend Integration<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">KYC results need to integrate with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>CRM platforms (Salesforce, Zoho, HubSpot)<\/li>\n\n\n\n<li>Customer service tools<\/li>\n\n\n\n<li>Underwriting and risk systems<br>Expect REST APIs, real-time webhooks, pre-built integrations, and unified dashboards.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gridlines<\/strong> delivers plug-and-play mechanics for effortless backend sync.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"7_Scalable_Secure_Developer-Centric\"><\/span><strong>7. Scalable, Secure &amp; Developer-Centric<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Your video KYC partner must offer:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>High concurrency handling<\/li>\n\n\n\n<li>ISO\/SOC certifications &amp; encryption<\/li>\n\n\n\n<li>Sandboxes, API docs, uptime SLAs<\/li>\n\n\n\n<li>Developer support and onboarding assistance<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gridlines<\/strong> is built for scale and developer productivity\u2014enabling deployment in days, not weeks.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Final_Takeaway\"><\/span><strong>Final Takeaway<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Video KYC is more than a channel\u2014it\u2019s now a <strong>regulatory staple and strategic asset<\/strong>. The right <strong>video KYC partner<\/strong> helps you:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Onboard users in under 2 minutes<\/li>\n\n\n\n<li>Prevent fraud with AI detection<\/li>\n\n\n\n<li>Stay compliant with RBI and DPDP<\/li>\n\n\n\n<li>Serve users everywhere\u2014regardless of network quality<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Want to empower your onboarding with a <strong>secure, compliant, and lightning-fast Video KYC solution<\/strong>?<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"See_Gridlines_in_Action\"><\/span><strong>See Gridlines in Action<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gridlines<\/strong> offers a next-gen Video KYC solution designed for rapid deployment, fraud protection, and compliance excellence.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/gridlines.io\/products\/kyc-api\">&nbsp;<\/a><a href=\"https:\/\/gridlines.io\/video-kyc\">Explore Gridlines Video KYC<\/a><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Onboarding speed, regulatory compliance, and fraud prevention have become critical factors in shaping customer experience and business performance. As remote&#8230; <\/p>\n","protected":false},"author":12,"featured_media":4352,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[23],"tags":[],"class_list":["post-4348","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-gridlines"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Choosing the Right Video KYC Partner: 7 Things to Look For<\/title>\n<meta name=\"description\" content=\"Looking for the right video KYC partner? 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