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Privacy Policy

PLEASE READ THE POLICY CAREFULLY TO FULLY UNDERSTAND THE NATURE AND PURPOSE OF GATHERING INFORMATION, USAGE, DISCLOSURE, SECURITY PROCEDURES AND SHARING OF SUCH INFORMATION

Definition-

API:

Application programming interface, as the term is generally understood in the information technology industry.

Grievance Officer:

An officer of HOSPL responsible for addressing any discrepancies and grievances of persons who provide information to HOSPL, and whose details are provided in section 10 of this policy.

HOSPL:

Handy Online Solutions Private Limited a company incorporated under the laws of the Republic of India.

Information:

Various kinds and manner of personal data and / or sensitive information about individuals or entities, as for a required purpose.

Policy:

The Privacy Policy, including any revisions, amendments and updates thereto.

Purpose:

Simplify on-boarding flows and automate processes on behalf of HOSPL’s clients to enable delivery of the client’s services to their customers.

Policy Statement

  • Handy Online Solutions Private Limited (HOSPL) provides a range of background verification and allied services for its clients through various means, which are enumerated below:
    • Through its online service situated at the website https://gridlines.io;
    • Through APIs or other technological or software systems or methods that gather or receive data from its clients’ servers in a manner authorized by and agreed with, its clients;
    • Through communication and correspondence with educational institutes and universities, and various corporate bodies.
  • HOSPL provides these services for its clients and customers in relation to the Purpose, and undertakes such activities based on the request of interested employers, educational institutions, service providers and individual businesses themselves.
  • You may have been directed to provide certain Information for the Purpose to HOSPL through any of the means listed above, by or on behalf of a client of HOSPL. Note that your use of this website, and your providing any Information to HOSPL through this website, or through any other means, is at the behest and direction, and on the request, of such client, and HOSPL disclaims any and all responsibility in relation to such Information, other than as specifically accepted here, or in HOSPL Terms of Use. You should read this Policy carefully to ensure that you are aware of the manner and purpose for which HOSPL collects such Information from you, and the manner in which HOSPL stores, processes, and uses such Information.
  • The entity or individual on whose direction or request you have been asked to visit this website, or provide Information to HOSPL in any other manner, may have sought your authorisation to share your Information with HOSPL; alternatively, HOSPL may seek your authorisation and consent to obtain and use your Information, and shall specify the type of Purpose for which it seeks such Information from you. If you (i) have not received or accepted such an authorisation from HOSPL or any other entity or individual at whose behest or direction you are asked to provide any Information to HOSPL, or (ii) do not consent to the use of your Information by HOSPL, or (iii) do not consent to the sharing of such Information with third parties in the manner described in Section 4 of this Policy, please:
    • Do not share any Information with HOSPL or its agents through any means;
    • Do not proceed any further on this website, or provide any further Information on or through this website;
    • Close the tab or window in your browser where this website is displayed; and
    • Contact the entity or individual on whose direction you visited this website, or on whose direction you were contacted by HOSPL.
  • Your proceeding with the use of this website, and/ or your providing any Information to HOSPL on or through the use of this website or through any other means, is based upon the assumption that you have indeed executed and provided to such entity or individual, or to HOSPL, such an authorization, and the subsequent provisions of this Policy are based upon such an assumption.
  • HOSPL is committed to protecting the privacy and Information provided voluntarily by individuals to enable HOSPL to complete the Purpose on behalf of its clients. This Policy sets out the nature/type of Information HOSPL collects, the Purpose of such collection and usage, disclosure of such Information, and HOSPL’s security practices and procedures in relation thereto.
  • This Policy has been drafted in accordance with the provisions of the Information Technology Act, 2000 and the Rules thereunder, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

Use and Acceptance

  • You may access this website for preliminary browsing without availing HOSPL’s services. In such an event, and/ or in the event you access this website in relation to HOSPL’s services, or in relation to any Purpose, you confirm that you have read, understand, and agree with this Privacy Policy each time you access the Site.

Nature/Type of Information Gathered, Purpose, and Duration of Storage

  • HOSPL gathers/obtains Information about you, for the Purpose, if you choose to provide the same voluntarily by reading, understanding and consenting to the terms of the aforementioned authorization. HOSPL only collects Information that is necessary to provide the services requested by its clients, which constitute the Purpose. If any other additional Information is required other than as stated in the authorisation, then you will be informed of the same, and you should not provide such additional Information to HOSPL unless you have explicitly consented to the same; neither will HOSPL obtain or gather such Information from any other sources in the absence of such authorization, such as through access to its clients’ servers or databases.
  • Specifically, you may be requested to provide certain Information in the event (i) you decide to proceed with the use of this website, or (ii) if you choose to share any Information with HOSPL through any other means, in relation to the type of Purpose described to you in relation to such Information; furthermore, HOSPL may obtain such Information about you from its clients (i) through its website, or (ii) through the collection of physical or scanned documents through any other means, or (iii) through the use of APIs or other means that permit the transfer of Information from its clients’ databases or servers to HOSPL, in relation to the type of Purpose described in relation to such Information, in the event that such client has provided HOSPL a copy of a consent or authorisation from you to collect such Information.
  • HOSPL does not collect any Information, without due notification to you and without your consent. The verification of your Information may be done by HOSPL directly or through one or more of its associates. By consenting to provide any Information to HOSPL in relation to the Purpose, you are also consenting to the sharing of your Information with third parties for the Purpose, as described below.
  • HOSPL may also disclose Information in connection with (i) the sale, assignment, or other transfer of its business, (ii) in order to respond to requests of government or law enforcement agencies, or (iii) where this is required by applicable laws, court orders, or government regulations, with prior intimation to you, to the extent that such intimation is legally permissible. HOSPL does not sell Information to any third parties. Also, HOSPL will not transfer the Information you provide to any third parties for their own direct marketing use. For more details and Information in relation to how HOSPL may share Information about you with third parties or governmental and law enforcement agencies, please see Section 4 of this Policy.
  • Duration of storage: HOSPL stores Information for such duration as may be required to fulfil the Purpose. Such duration may vary by the type of Purpose contemplated in relation to such Information. By providing any Information to HOSPL, you agree to HOSPL’s storing such Information for the duration necessary to fulfil such Purpose. Note also that HOSPL shall store Information beyond the duration required for the Purpose in the event it is mandated or obliged to do so under any applicable law.
  • Please use your discretion when providing any Information to HOSPL, and under any circumstances, do not provide Information to HOSPL, unless you thereby consent to HOSPL’s use of that Information for its legitimate business purposes and consent to the transfer and storage of such Information to and in HOSPL’s databases. If you have any questions about whether the provision of Information to HOSPL is, or may be, necessary or appropriate for particular purposes, please contact HOSPL’s Grievance Officer at the coordinates provided in Section 10 of this Policy.​
  • Disclosure/Sharing of Information

    • To enable HOSPL to provide services in relation to the Purpose, the Information provided by you may be shared by HOSPL either with its own employees, officers, agents, and directors other corporate entities and affiliates, or unaffiliated third party service providers (both in India and outside India) working on HOSPL’s behalf to provide the service in relation to the Purpose, and all other agencies from which relevant data or responses are to be obtained for the Purpose (both in India and outside India), on a ‘need-to-know’ basis, for the purpose of verifying the authenticity of the Information/ for the purpose of undertaking the verification and submitting a report, which may use for the Purpose.
    • Exceptions to Consent Limitations and this Policy, and Disclosure of Information : HOSPL may disclose Information if required to do so by law or upon the advice of its professional advisors, such as legal counsel, that such disclosure is reasonably necessary to respond to:
      • court orders, or other legal process, or third party rights owners; or
      • law enforcement offices, and / or Government agencies mandated under the law to obtain such Information;
    Provided that HOSPL shall provide prior intimation of such disclosure to you, to such extent as may be permissible under applicable law.
    • As a user of this website, you understand and agree that you assume all responsibility and risk for your use of the website, the internet generally, and the documents you post or access and for your conduct on and off the website.
      • In case of an amalgamation, merger, acquisition or business transfer, HOSPL will transfer all your Information to the acquirer.

    Cookies

    • To enhance your experience on this website, we use a feature on your Internet browser called a “cookie”. Cookies are small files that your Web browser places on your computer’s hard drive. We use cookies for remembering usernames and passwords and preferences, tracking click streams, and for load balancing. Because of our use of cookies, we can deliver faster service, consistent, updated results, and a more personalized website experience. You have the option of setting your browser to reject cookies. However, doing this will hinder performance and negatively impact your experience on our website.

    Links to Other Sites

    • Please be aware that HOSPL’s web sites may contain links to other sites that are not governed by this Policy but by their own privacy statements that may differ from this Policy. We encourage you to review the privacy policy of each website visited before disclosing any personal Information.

    Changes to this Policy

    • HOSPL may change this Policy from time to time at its discretion. The date of the Policy is indicated at the top of the Policy. You may review the Policy periodically to understand the Privacy protection offered by HOSPL for your Information.
    • If you have any suggestions or questions you may contact HOSPL’s Grievance Officer at the coordinates set out in Section 10 of this Policy.

    Grievance Officer

    • Should you have any complaint or grievance about the manner in which HOSPL receives or processes your Information, you may write to our Grievance Officer, whose details are provided below. HOSPL is committed to resolving any such grievances in an expeditious and effective manner.
    • Details of HOSPL’s Grievance Officer:
      Name: Piyush Peshwani
      Office Address: Handy Online Solutions Private Limited, ThinkPlus, 18B, Institutional Area, Opposite Eli Lilly and CompanySector 32, Gurugram, Haryana - 122003