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Get your customer’s Video KYC completed in just 2 minutes
AI-powered, RBI-compliant solution for faster onboarding, lower costs, fraud prevention, and regulatory compliance
Gridlines Video KYC Logo
How does it work?
  • Pre-Call Verification and Dynamic Customer Allocation
    Pre-Call Verification and Dynamic Customer Allocation
    Streamline the process with pre-call system checks, ensuring seamless scheduling and readiness for both agents and customers through parameter-driven allocation.
  • Call Initiation and Security Checks
    Automated security protocols ensure secure connections and compliance adherence.
    Call Initiation and Security Checks
  • Compliance with RBI Regulations
    Compliance with RBI Regulations
    Built to meet RBI’s stringent guidelines, guaranteeing regulatory adherence and secure data handling.
  • Document Presentation and Verification
    Customers present ID documents during the call, which are instantly verified using AI-driven OCR and fraud detection.
    Document Presentation and Verification
  • Real-Time Audit and Completion
    Real-Time Audit and Completion
    Monitor calls live with real-time auditing to ensure accuracy, quality, and compliance at every step.
Key Features
Comprehensive, Secure and Customizable Video KYC Solution
Ensure 100% RBI compliance and deliver a smooth customer onboarding experience with our AI-powered Video KYC solution.
Regulatory Compliance
100% adherence to RBI guidelines, DPDP Act and industry standards
In-built audit trails and secure storage to meet compliance requirements
User Experience
Intuitive interface for agents and customers
Multilingual support to cater to diverse geographies
Advanced Technology
AI-powered OCR for document verification
Facial recognition for photo match and liveness detection
Spoofing & fraud detection capabilities for enhanced security
Scalability and Performance
Seamlessly handles high concurrency with minimal downtime
Supports integration with CRMs and core banking systems
Works flawlessly even in low network bandwidth environments
Storage and Retention
Flexible storage options for video recordings and documents
Customizable purging timelines to meet compliance
Platform Flexibility
A dynamic agent allocation engine enables personalized discussions
Customer risk rating drives tailored due diligence capabilities
Rich customization supports the CDD process, ensuring the right brand visibility and trust
Why Choose Gridlines?
Gridlines offers unmatched advantages for seamless and secure Video KYC verification
Cost-Effective
Competitive pricing model with transparent costs
Customization to support your customer due diligence policy
Quick KYC Turnaround Time (TAT)
Complete KYC sessions in less than 2 minutes
Optimized automated verification engine enables minimal efforts from agent
Security
End-to-end encryption to ensure data protection in transit & rest
100% compliant: ISO 27001:2022, SOC 2 Type II
Customization
Tailored solutions for diverse use cases such as loans, insurance, accounts, wallet etc
Ensure seamless brand trust and visibility for an enhanced customer experience
Comprehensive Support
Dedicated onboarding and customer success teams
Continuous engagement to drive your success metrics
Quick Go-Live
Configurable journeys and checks for a fast setup and quicker go-live
Easy integration with core banking and origination systems
Ensure secure onboarding, prevent fraud, and stay 100% compliant.