HR technology has made hiring faster. Candidates can apply online, interviews can happen remotely, offer letters can be generated automatically, and employee onboarding can be completed without a single physical document changing hands. But there is a trade-off. The more of the hiring journey that moves online, the more HRTech platforms need to answer a…
Merchant onboarding looks simple from the outside. A business submits its details, uploads a few documents, completes verification and gets approved. But anyone who has managed merchant onboarding at scale knows that the real process is rarely this straightforward. A merchant may have a valid GSTIN but questionable business details. A company may be legally…
Fraud rarely announces itself. There is usually no dramatic warning, no obvious fake document and no single transaction that immediately tells a business something is wrong. Instead, fraud often hides inside ordinary-looking activity: a new user signing up from a familiar location, a perfectly valid identity document, a genuine bank account or a series of…

HR technology has made hiring faster. Candidates can apply online, interviews can happen remotely, offer letters can be generated automatically, and employee onboarding can be completed without a single physical document changing hands. But there is a trade-off. The more of the hiring journey that moves online, the more HRTech platforms need to answer a…

Merchant onboarding looks simple from the outside. A business submits its details, uploads a few documents, completes verification and gets approved. But anyone who has managed merchant onboarding at scale knows that the real process is rarely this straightforward. A merchant may have a valid GSTIN but questionable business details. A company may be legally…

Fraud rarely announces itself. There is usually no dramatic warning, no obvious fake document and no single transaction that immediately tells a business something is wrong. Instead, fraud often hides inside ordinary-looking activity: a new user signing up from a familiar location, a perfectly valid identity document, a genuine bank account or a series of…

Before doing business with a new supplier, distributor or service provider, checking their GST registration is a simple step that can prevent avoidable compliance and financial issues. A GSTIN tells you whether a business is registered under the Goods and Services Tax system. But simply receiving a GST certificate or seeing a GST number on…

Customer verification is no longer limited to checking an identity document. For businesses operating in lending, fintech, insurance, banking, marketplaces and other digital-first sectors, the real challenge is establishing that the customer is genuine, reachable and eligible without making the onboarding process unnecessarily complicated. This is where different verification methods come into play. Contact Point…

Artificial intelligence has made identity verification faster, but it has also made identity fraud harder to spot. Creating a convincing fake identity document once required image-editing skills, access to templates and considerable effort. Today, generative AI and advanced editing tools have lowered that barrier. Fraudsters can manipulate identity documents, alter photographs, create synthetic faces and…

Facial recognition is no longer limited to airports, smartphones or security cameras. In India, businesses are increasingly exploring facial recognition for identity verification, digital onboarding, fraud prevention, attendance, access control and other use cases where knowing that a person is who they claim to be matters. The technology is particularly relevant for businesses operating digitally.…

A customer applying for a loan, an employee accepting an offer letter, or a business signing a partnership agreement — almost every important business interaction eventually reaches one common step: signing a document. Traditionally, this meant printing paperwork, arranging physical signatures, scanning documents, and maintaining records. While this process worked for decades, it no longer…

In 2023, deepfake fraud in Video KYC emerged as one of the biggest threats facing financial institutions. Deepfake attacks against fintechs jumped more than 700%, while identity fraud losses exceeded $43 billion globally. As cybercriminals use AI to manipulate faces, voices, and identities, simply meeting regulatory requirements is no longer enough. For banks and other…

Digital onboarding has evolved significantly over the last decade. Customers no longer expect to visit branches, submit physical photocopies, or wait days for their identity and documents to be verified. They expect onboarding to be instant, secure, and entirely digital. At the same time, businesses face increasing pressure to prevent identity fraud, comply with regulatory…