There’s a compliance conversation happening inside every regulated lending institution right now, and it’s not about whether to do Video KYC — that decision was made years ago. The conversation is about what happens after the call ends. Specifically: what did you record, where did it go, who can access it, how long does it…
KYC gets a lot of attention when onboarding. Re-KYC, the periodic updation of that same information, gets far less — until an account is frozen, a compliance audit surfaces a gap, or the regulator issues a fresh circular reminding banks of obligations that were always there. For compliance teams and product managers building verification infrastructure,…
Walk into any credit team at a fintech or NBFC that does MSME lending, and you’ll find some version of the same conversation happening. An application comes in. The business looks legitimate. The Udyam certificate is attached. And somewhere in the process, someone has to decide: do we trust this document, or do we check…

Every product team building an onboarding flow eventually hits the same wall. You’ve designed a clean signup experience. The drop-off numbers look decent. But somewhere in the backend, a fraud case surfaces. Or a compliance audit raises questions about how you’re verifying who your users actually are. Or a regulator comes knocking, and the answer…

There’s a term that keeps appearing in RBI compliance circulars, payment aggregator directions, and KYC audit checklists — and most people in Indian fintech either gloss over it or quietly assume their current process covers it. That term is Contact Point Verification. And the gap between what it actually means and how it’s being implemented…

Let’s start with an uncomfortable truth: most fraud doesn’t announce itself. It doesn’t arrive looking suspicious. It arrives looking exactly like a legitimate customer, a valid transaction, a normal onboarding flow. And by the time the pattern is visible in a report, the damage is already sitting in a disputed transaction queue — or worse,…

If you’re running a food business in India—whether it’s a home kitchen, a cloud kitchen brand, a packaged snacks startup, or even a small café—there’s one thing you can’t ignore: FSSAI Registration. It’s often seen as just another compliance checkbox. But in reality, it plays a much bigger role. It signals trust, ensures food safety,…

Walk into any bank branch in India ten years ago, and you’d leave with a token number, a stack of photocopies, and the quiet understanding that opening an account would take at least a week. Today, that entire experience can happen on a phone in under ten minutes — if the bank has its KYC…

Picture this: a compliance officer at a fast-growing NBFC in Hyderabad gets 400 loan applications in a single week. Half of them come with scanned copies of Aadhaar and PAN. The other half link directly to DigiLocker-verified documents pulled in real time. Both sets look identical to the untrained eye. But the risk profile? Completely…

Walk into a bank branch to open an account today, and you’ll probably spend the better part of an afternoon doing it. Fill out a form, submit photocopies, wait for a relationship manager, sign three places, wait some more. It’s 2026, and parts of this experience still feel like 2006. That’s precisely the gap that…

If you’ve been paying even the slightest attention to education news in India over the past couple of years, you’ve probably stumbled across the term APAAR ID. Maybe your child’s school sent home a circular asking parents to consent. Maybe a teacher mentioned it in passing. Or perhaps you just saw it trending on social…

What Is CRILC? If you’ve worked anywhere close to lending, credit underwriting, or risk, you’ve likely heard the term CRILC in passing—usually in the same breath as defaults, stress accounts, or regulatory reporting. But CRILC isn’t just a compliance checkbox. It quietly powers one of the most important shifts in how India’s financial system tracks…

A screenshot of a cheque circulated on social media recently. Rs 69,000. Clean handwriting, proper formatting, the kind of document you’d glance at and move on from without a second thought. Except it was entirely AI-generated. No bank issued it. No one signed it. No transaction ever took place. It was generated in seconds using…