Industry Insights

A few years ago, my friend got a call from “her bank.” The voice on the other end was polite, well-spoken, and oddly familiar. It was asking about a flagged transaction, reading out her account details, and even confirming her date of birth. Something didn’t feel right, so she hung up. Two hours later, her…

Not too long ago, protecting your identity online was a matter of memorising a tricky password or carrying around some form of ID. Back then, it felt adequate. These tools gave us a sense of control—until they didn’t. Now, data breaches are a weekly headline. Passwords leak. ID cards are forged. Even “secure” two-factor authentication…

It starts quietly. A borrower, approved for a loan based on a clean credit file and stable income, begins taking on more credit from other lenders within days—sometimes hours—of your disbursal. By the time your repayment schedule kicks in, their debt has doubled. And your risk? It just multiplied too. This practice—called loan stacking—isn’t new.…

Regulatory complexity is increasing. Fraud threats are changing more rapidly than ever before. And legacy compliance infrastructure—remain based on stagnant audits, spreadsheets, and siloed checklists—isn’t keeping pace. As McKinsey’s 2023 RegTech report states, forward-thinking companies are now no longer waiting for regulatory requirements to respond—they’re implementing technologies that facilitate ongoing, real-time compliance. AI-powered systems are…

“You don’t need to rob a bank to launder money these days — you just need a naive customer and a smartphone.” Money mule accounts are rapidly becoming a preferred weapon of choice for cybercriminals. As banks and NBFCs invest in sophisticated digital infrastructure, criminals adapt and exploit human loopholes instead — namely, unsuspecting or…