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  • Fraud Is Getting Smarter. Your Onboarding Better Be Smarter Too.

    In 2025, onboarding isn’t just a formality. It’s a battleground — where trust is earned, fraud is filtered, and growth…

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  • How Gridlines Helped an MSME Lender Achieve 3× Efficiency in Address Confirmation

    A leading NBFC serving India’s MSME ecosystem had an important compliance requirement to fulfill. After disbursing loans, the lender needed…

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  • Proof of Income: Why and How It Works in the Modern Era

    In the financial era we live in today, showing proof of your income is not about mere forms—it’s about building…

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  • Penny Drop Verification: Preventing Fraud, One Rupee at a Time
    BFSI

    Penny Drop Verification: Preventing Fraud, One Rupee at a Time

    vivek agarwal

    August 25, 2025

    In our modern digital-first economy, companies and financial institutions handle thousands of transactions daily. From onboarding a new supplier to…

  • Cracking MSME Onboarding in Bharat: KYB Challenges & Solutions
    KYB, MSME

    Cracking MSME Onboarding in Bharat: KYB Challenges & Solutions

    vivek agarwal

    August 22, 2025

    A few days ago, I met an old colleague who now runs SME lending at an NBFC. Over tea, he…

  • The Hidden Hero of India’s DPI: Customer Journey Orchestration
    BFSI

    The Hidden Hero of India’s DPI: Customer Journey Orchestration

    vivek agarwal

    August 21, 2025

    India’s Digital Public Infrastructure (DPI) has been recognized as one of the most successful and ambitious digital inclusion experiments in…

  • Video KYC Process: Speed, Security,  Compliance in One Frame
    BFSI, Digital Onboarding

    Video KYC Process: Speed, Security,  Compliance in One Frame

    vivek agarwal

    August 20, 2025

    If you’ve ever opened a bank account some years ago , you probably remember the drill—forms, signatures, and waiting in…

  • Speed vs. Safety: The Trade-Off in Digital Onboarding
    Digital Onboarding

    Speed vs. Safety: The Trade-Off in Digital Onboarding

    vivek agarwal

    August 19, 2025

    Remember the last time you opened a bank account, took out a loan, or signed up on a new fintech…

  • Rethinking KYC: How Indian Banks Are Using APIs to Stay Ahead
    APIs, BFSI, Digital Onboarding

    Rethinking KYC: How Indian Banks Are Using APIs to Stay Ahead

    vivek agarwal

    August 18, 2025

    If you’ve ever opened a bank account in India a few years back, you’ll remember the drill—forms in triplicate, passport…

  • Inside the Identity Theft Boom: What’s Driving the Surge
    BFSI, Industry Insights

    Inside the Identity Theft Boom: What’s Driving the Surge

    vivek agarwal

    August 14, 2025

    A few years ago, my friend got a call from “her bank.” The voice on the other end was polite,…

  • Face Based Biometrics: Changing Identity Verification?
    BFSI, Industry Insights

    Face Based Biometrics: Changing Identity Verification?

    vivek agarwal

    August 13, 2025

    Not too long ago, protecting your identity online was a matter of memorising a tricky password or carrying around some…

  • KYC Documents: More Than Just Paperwork
    BFSI

    KYC Documents: More Than Just Paperwork

    vivek agarwal

    August 11, 2025

    On a warm Monday morning, Ananya walked into her bank branch with a plan to open her very first savings…

  • How to Find Your PF Account Number: Step-by-Step Guide
    BFSI, Digital Onboarding, Industry Insights

    How to Find Your PF Account Number: Step-by-Step Guide

    Akshay Pandey

    August 8, 2025

    First, Why Does This Even Matter? Ever tried withdrawing your PF money and hit a wall? Or switched jobs and…

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