Every lender knows the sinking feeling. The loan looked fine on paper. Documents were submitted. The credit score was acceptable.
For decades, borrower risk assessment followed a familiar script. An application comes in. A credit score is pulled. Maybe a
A few years ago, getting a loan in India followed a familiar script. You filled out a form, submitted your

Introduction: Beyond Signatures and SIM Cards Go into any mobile retail shop a decade back, and the ceremony was routine:…

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Over the past ten years, education has radically changed. Classrooms are no longer four-walled, and students no longer have teachers…

A customer service call where the voice on the other end sounds uncannily human but isn’t. A bank application supported…

Verification Is the Currency of Trust Fintech has always been about velocity. New products launch overnight, funding rounds make headlines,…

Financial inclusion in India has always been envisioned as a bridge—linking the aspirations of millions to the formal financial system….

India has been a technology playground that has always fascinated. On the one hand, it grapples with disparities in basic…

In the digital-first era today, Know Your Customer (KYC) is the foundation of trust between companies and customers. Whether one…

When did you last open a new bank account or sign up for a fintech app? You probably didn’t go…

If you think lending fraud only surfaces through defaults or bad guarantors, think again. Today’s fraudsters are moving upstream—right into…